When to Call 911

Situations for Contacting 911

DO NOT hang up unless the dispatcher advises you to do so

  • Car wreck with injuries
  • Someone is choking
  • If you witness a crime
  • Dangerous situation such as gas leak or power line down
  • Someone is drowning
  • Somebody is hurt or bleeding

When NOT to Call 911

Only call 911 if it is an emergency. The Fairburn 911 non-emergency number is 404-730-7911. If you call 911 for non-emergencies, someone with a real emergency may have a delay in receiving service.

  • To ask directions or for general information
  • To report a loud party or music
  • To report barking dogs
  • To report water or electricity is out
  • To check if a police report is ready
  • To check for weather reports

What do I say when contacting 911?

All you have to do is answer the questions. Stay on the phone and answer the dispatcher's questions as calmly as you can. The dispatcher will ask you to:

  • Describe the address of the problem
  • If you do not know the address, be prepared to give directions or describe your location
  • Describe the type of problem
  • Describe the situation/what is happening