ServLine Protection Program
In a move aimed at protecting residents from the financial burdens of water leaks, the City of Fairburn has officially launched the ServLine Leak Loss Protection Program. This innovative program, which begins this month, offers peace of mind to homeowners by providing coverage for unexpected water bill increases caused by leaks.
A Solution for Costly Surprises
Water leaks can result in sudden, significant spikes in utility bills, often due to unseen plumbing issues or undetected leaks. With ServLine, residents no longer need to worry about the potentially steep costs of these surprises. The program steps in to cover eligible water charges resulting from verified leaks, helping residents avoid financial strain while ensuring they remain connected to essential water services.
“The ServLine program is a proactive step in supporting our community,” said a Fairburn city official. “It reflects our commitment to providing practical solutions that address everyday challenges faced by our residents.”
How the Program Works
Here’s how the ServLine Leak Loss Protection Program benefits Fairburn residents:
- Automatic Enrollment: Residential customers of Fairburn’s water system are automatically enrolled, ensuring instant access to protection. To opt out of the program, please call 770.731.8444
- Broad Coverage: The program covers verified leaks in household plumbing, including those caused by broken pipes, faulty fixtures, or malfunctioning irrigation systems.
- Streamlined Claims Process: Filing a claim for leak-related charges is straightforward and managed directly through ServLine, reducing the hassle for residents.
- Affordable Monthly Fee: The protection comes at a minimal monthly cost, which is conveniently added to residents' water bills.With aging infrastructure and unpredictable weather conditions, water leaks are an increasing concern for homeowners. The ServLine program offers a safety net, ensuring that families won’t have to choose between paying an exorbitant water bill and addressing other essential expenses.
Residents are encouraged to review their monthly water bills to confirm enrollment and learn more about the program’s benefits. Fairburn officials also emphasize that customers can opt out of the program if they choose not to participate.
City of Fairburn Utility customers are allowed 2 adjustments per 12 months over 2 consecutive billing cycles, at the same cost and with the same aggregate limit of up to $2,500.
